Why Kabel buses mobilised mobile phone users to mobilise in South Africa
Mobile phones are now used to mobilize customers for various services in South African bus services, such as bus stop cleaning, customer loyalty programme, and customer engagement, according to a new report.
This report is from The Times Higher Education.
The study was conducted by the Busi Mobilisation Network (BMO) and is based on data from Busi, the country’s largest mobile operator, on the number of mobile phone calls made on average by bus drivers and passengers during the past three months, as well as the number and number of messages sent via mobile phones by the drivers and their passengers.
This was done for a total of 11 million bus drivers, bus passengers and passengers, according a BMO spokesperson.
The BMO said this was the largest mobilisation of mobile phones in the country since the country introduced mobile phone legislation in 2010.
According to the BMO, in 2017, the total number of calls made by drivers and customers was around 9 million per month, compared to 4.5 million in 2016.
However, there was no difference in the number or number of SMS messages or calls made to customers.
BMO’s head of communications, Simon Bongard, said the mobile phone data was used to mobilize people on a regular basis.
“The drivers are not in any way worried about the data being analysed by other operators.
They are aware that we are looking at this data to understand what is working, what is not working, and what can be improved,” he told TalkSport.
The Baoimobilisation Network, a South African social enterprise, is a joint venture between the Busibank, the Baoi Busi and the Busilom Busi.
Mobile phone data is used by Busi drivers and bus passengers to communicate with customers, which has the aim of increasing customer loyalty and customer satisfaction.
Busi drivers can receive SMS messages via their mobile phones, as a means of connecting with customers and helping them to find the nearest bus stop, which helps to reduce crowding on the road, and also improves their bus stop cleanliness, according BMO.
While mobile phone use by bus passengers is growing rapidly, there are concerns over the safety of drivers and other customers.
A recent study showed that about half of all passengers and drivers who were involved in a crash in 2017 were injured, according the Busier Busi Trust.
Since 2016, there have been more than 1,000 people killed in bus crashes in South Australia, according South Australia’s Transport Safety Bureau.